Services
Easy returns
We want you to love your jewelry. If something isn't right, here's how returns work:
- Return window: 7 days from the date of delivery
- Condition: Items must be unused, unworn, and in original packaging
- Non-returnable items: Custom or engraved pieces, sale items
- Refund method: Refunds are issued to the original payment method within 5-7 business days of us receiving the returned item
- Return shipping: Customer is responsible for return shipping costs unless the item arrived damaged or defective
- Damaged/incorrect items: Contact us within 48 hours of delivery with photos, and we'll arrange a replacement or full refund at no extra cost
To start a return, email afnansirajuddin008@gmail.com with your order number.
Shipping Policy
Processing time: Orders are processed within 10-14 business days before shipping.Zones covered: USA, Canada, UK, Australia, Europe, Rest of World
Delivery times: Typically 15-25 business days depending on destination, after processing.
Tracking: You'll receive a tracking number by email once your order ships.
Customs & duties: International orders may be subject to customs fees or import duties charged by your country. These are the customer's responsibility and are not included in the order total.